Garden Centres Canada supporting independent garden centres across Canada

Privacy Policy

Privacy statement

In this privacy statement, we explain which personal information we gather and use and for what purposes.

Storage and use of information

By using the website of our garden centre, you leave certain information behind. This can be personal data. Personal data can be left both in an active and passive manner. Information can be left actively by, for example, filling in forms or sending emails. Information can also be stored automatically sometimes, even if you are not directly aware. All data that is not necessary will be deleted. You can also request to view, change or delete your information. To minimize the chance of misuse or fraud, we might need to ask you to identify such a request.

Email and newsletter

We can inform you about our products and services via our newsletters. Every commercial e-mail or newsletter will always contain a link that allows you to unsubscribe. Our list of subscribers will never be shared with third parties.

We can also send you e-mails to inform you about the resolution of a purchase agreement, for example, the status of your order.

If you fill in a form on the website or send us an email, your data will be kept only as long as the data is needed to fulfil the request or answer the e-mail.

Third parties

We do not share any data with third parties unless that is necessary for the completion of the purchase agreement or if it is legally required. We use your address details to process and deliver your order. If you pay via credit card or a similar method, we will pass on your payment details to a payment provider to authorize the payment if there is suspicion of fraud or misuse of the website, we will hand over personal data to the corresponding authorities.

Customer data

We store customer information necessary to answer your questions and complete your order. These can be address information, payment details or other relevant information. This data is connected to your specific order.

Google Services

Our website uses certain services by Google, which use cookies and similar technologies like Google Analytics and Google Ad Words. This data is used in combination with your IP address and stored by Google.

Google uses this information to measure how the website is used, to create reports for us and to offer advertisers more information about their campaigns. Google can share this information with third parties in so far as they are legally required to or if the third party processes this information for them. We cannot influence this.

Click behaviour and viewing data

Our website stores general viewing information. We can store the IP address of your computer, username, time of request and any browser details sent through. These are used for statistical purposes. We try to anonymize this data as much as possible. This data is not shared with third parties.

Use of Cookies

Our website makes use of cookies. A cookie is a small file that is sent with web pages and is stored on your computer. It is possible to deny the use of cookies. This can have an impact on the functionality of the website and reduce the user experience.

Third party websites

This website can contain links or banners that link to third-party websites. This privacy statement does not extend to these third parties. We cannot guarantee that these third parties handle data in a correct and safe manner. We recommend that you read their respective privacy agreements before continuing.

Changes to the privacy statement

We reserve the right to change this statement at any time. We advise you to check this statement often, so you are aware of any changes.


If you have any questions regarding the way we process data, do not hesitate to contact us.

Questions Privacy Policy

Do you have questions about our privacy statement, do you want to change or look into your data or have it deleted? Then you can fill in the form below. We will contact you within 4 weeks.

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